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Terms & Conditions

Welcome to Aanvika Foods!

By accessing and using our website, you agree to the following Terms and Conditions. Please read them carefully before making a purchase or using our services.
 

1. General Information

This website is owned and operated by Aanvika Foods, a flagship brand of Kongenix.
Throughout the site, the terms “we”, “us”, and “our” refer to Aanvika Foods. By visiting our site or purchasing from us, you agree to be bound by these Terms of Service, including any additional terms and policies referenced here or available by hyperlink.

Aanvika Foods reserves the right to update, change, or replace any part of these Terms at any time. It is your responsibility to check this page periodically for changes. Continued use of the website constitutes acceptance of any updates.
 

2. Products

Our products include a variety of traditional Indian food items such as:

  • Sambar and Rasam Powders

  • Chutney Powders

  • Rice Mix Masalas

  • Spices, Soups, Pickles, and Health Foods
     

Each product is prepared hygienically using authentic recipes.
Please note:

  • Taste, color, and texture may vary slightly as our products use natural ingredients.

  • Product images are for representation only. Actual packaging or color may differ slightly.

  • All products are made without artificial preservatives or flavor enhancers.
     

3. Orders & Payments

  • Orders can be placed directly through our website.

  • Prices shown are inclusive of applicable GST unless mentioned otherwise.

  • Payments are accepted through secure online payment gateways.

  • In case of incorrect pricing, stock unavailability, or technical errors, Aanvika Foods reserves the right to cancel or modify an order.

  • You will be notified via email or phone in case of any such changes.
     

4. Shipping & Delivery

  • We currently deliver across India through trusted courier and logistics partners.

  • Delivery timelines vary by location and are estimated at checkout.

  • While we strive for timely delivery, delays may occur due to factors beyond our control such as courier issues, natural calamities, or public holidays.

  • Aanvika Foods is not responsible for such delays but will assist in resolving issues where possible.
     

5. Returns & Refunds

Due to the perishable nature of our products, we do not accept returns once a product has been opened or used.
Returns are accepted only if:

  • You receive a damaged product, or

  • You receive an incorrect item.

If eligible, you may refer to our detailed Returns & Refund Policy for further instructions.
 

6. Limitation of Liability

Aanvika Foods is not liable for any indirect, incidental, or consequential damages arising from product usage.
Customers are advised to:

  • Check ingredient lists for allergies or sensitivities before consumption.

  • Store products as per instructions on the packaging.
     

7. Intellectual Property

All content on this website — including text, graphics, logos, images, and designs — is the intellectual property of Aanvika Foods (Kongenix) and protected under applicable copyright laws.
You may not reproduce, modify, or distribute any part of the content without prior written consent.
 

8. Governing Law & Jurisdiction

These Terms & Conditions are governed by the laws of India.
Any disputes arising shall be subject to the jurisdiction of the courts of Bangalore, Karnataka.
 

9. Contact Information

For any questions regarding these Terms & Conditions, please reach out to us at:

Aanvika Foods C/o Kongenix
📞 +91 800 900 2166
🏠 #26, Ground Floor, LG Godown Rd, Pattangere, RR Nagar, Bengaluru – 560098, Karnataka, India
📧 info@aanvikafoods.com

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